In a service industry, there is only one way to succeed – care more than anyone else. For Chris Bryson, that part comes easy. His commitment to customer service has made B.I.C.C. Approved the leading HVAC provider in the west Houston area.
Bryson has been in the heating and cooling business since 2011, and his passion for a job well done inspired him to found Bryson Indoor Comfort Consultants – today known as B.I.C.C. Approved, LLC.
“Whenever I help someone turn their air back on, I feel like a hero,” Bryson says. “It’s rewarding to be able to help others get back to enjoying their lives.”
Bryson learned to care long ago. As a kid growing up in Dickinson, Texas, Bryson was an avid baseball fan. When he was 9 years old, he started collecting memorabilia from greats such as Hank Aaron and Joe DiMaggio.
“I genuinely care about the condition of things,” Bryson says. “I handle things in a very delicate way, and I still have those artifacts.”
He’s translated that white-glove mentality to his business. He takes pride in helping customers weigh their options and make informed decisions, which makes a big difference. Customers have even been known to call him with other home maintenance questions, and Bryson enjoys providing them with resources.
“When you genuinely care, you have much happier customers,” Bryson says. “That is ultimately the B.I.C.C. Approved way.”
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